AML Policy

Anti-Money Laundering (AML) Policy for GetGame

Effective Date: 10,july,2025

This AML Policy outlines how RAXENO LTD ensures that GetGame.fun is not used for money laundering, terrorist financing, or any form of illegal financial activity.

1. Company Information

• Company Name: RAXENO LTD
• Company Number: 16777613
• Website: https://getgame.fun/
• Email: support@getgame.fun
• Registered Address:
  C/O Greenwoods Legal Services Limited,
  Queens House, 55–56 Lincoln’s Inn Fields,
  London, United Kingdom, WC2A 3LJ

2. Business Activity

GetGame.fun sells instant digital game codes and activation keys for PC and console titles.

• All products are delivered online only.
• No physical goods, cash transactions, or cryptocurrency payments are accepted.

3. AML Commitment

We maintain strict procedures to:

• Prevent illegal financial activity
• Identify suspicious transactions
• Cooperate with regulators when required
• Keep accurate records of orders and transactions

4. Customer Verification

We may request additional verification if:

• A transaction appears unusual or high-risk
• Multiple failed payment attempts occur
• Refund or chargeback patterns suggest abuse
• Fraud or unauthorized payment methods are suspected

Verification may include ID confirmation, proof of payment, or other documents.

5. Payment Processing

All payments are handled by regulated third-party payment providers that comply with AML, KYC, PCI-DSS, and financial regulations.

We do not store full payment card data.

6. Monitoring & Suspicious Activity

We monitor the platform for:

• High-volume or unusual purchases
• Geographical inconsistencies
• Repeated disputes or chargeback abuse
• Attempts to conceal identity (VPN/proxy misuse)
• Fraudulent or unauthorized card use

Suspicious orders may be delayed, reviewed, cancelled, or reported.

7. Record Keeping

We securely maintain:

• Order logs
• Transaction records
• IP and device data
• Customer correspondence
• Verification documents (if applicable)

Records are kept according to UK legal requirements and GDPR.

8. Prohibited Actions

The following are strictly forbidden:

• Use of stolen or unauthorized payment methods
• Attempts to mask illegal financial activity
• Fraud, chargeback manipulation, or refund abuse
• Reselling or redistributing products for unlawful purposes

9. Reporting Obligations

If required by law, RAXENO LTD may provide information to:

• UK Financial Intelligence Unit (FIU)
• Law enforcement authorities
• Relevant regulators

Customers will not be notified when reporting is mandatory.

10. Contact

For questions about this AML Policy:

Email: support@getgame.fun